olx69 Privacy Policy

Throughout this Privacy Policy, the following terms have the meanings assigned to them below:

• "Personal Data" means any information relating to an identified or identifiable natural person — including name, email address, national identity number, payment details, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure, and destruction.
• "Platform" refers to the olx69 website at olx69.vu and all associated services, interfaces, and APIs provided to Members.
• "Member" / "You" refers to any individual who has registered an account on the Platform or who is accessing the Platform as a visitor.
• "Data Controller" refers to olx69 in its capacity as the entity that determines the purposes and means of processing Member Personal Data.
• "Data Processor" refers to any third party engaged by olx69 to process Personal Data on its behalf, including payment processors, KYC providers, and analytics platforms.
• "DPO" means the Data Protection Officer — the designated individual at olx69 responsible for overseeing compliance with this Privacy Policy and applicable data protection standards.

olx69 collects Personal Data across several categories, depending on how you interact with the Platform. The following table provides a structured overview:

olx69 does not collect sensitive personal data categories such as racial or ethnic origin, religious beliefs, health information, or political opinions unless strictly required by applicable law.

olx69 collects Personal Data through the following methods:

• Direct submission: Information you provide when registering an account, completing KYC verification, submitting a deposit or withdrawal request, or contacting support.
• Automated collection: Technical and usage data collected automatically via cookies, server logs, and analytics tools as you navigate the Platform.
• Third-party sources: Identity verification data received from accredited KYC and AML screening providers; fraud risk signals from payment processors; public records where legally permitted.
• Behavioral inference: Usage patterns and game preferences derived from your activity on the Platform to support responsible gaming monitoring and product personalization.

olx69 processes your Personal Data on the following legal grounds:

• Contractual necessity: Processing required to create and maintain your Account, process transactions, and deliver the Services you have requested under our Terms & Conditions.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) obligations, Know Your Customer (KYC) requirements, and responses to lawful regulatory requests.
• Legitimate interests: Processing for fraud prevention, platform security, responsible gaming monitoring, internal analytics, and service improvement, provided these interests are not overridden by your fundamental rights and freedoms.
• Consent: Processing for direct marketing communications — such as promotional emails about bonuses, seasonal offers (e.g., Idul Fitri promotions, Ramadhan specials), and new game releases — where you have explicitly opted in. You may withdraw consent at any time.

olx69 uses collected Personal Data for the following purposes:

1. Account management: Creating, maintaining, and securing your Member Account, including password resets and account recovery.
2. Service delivery: Processing bets, settling wagers, managing deposits and withdrawals via Indonesian banks and e-wallets, and providing access to all Platform products.
3. Identity and age verification: Confirming that you are at least 21 years of age and that your identity matches the payment methods registered on your Account, in compliance with our KYC obligations.
4. Fraud and security: Detecting and preventing unauthorized access, fraudulent transactions, bonus abuse, account takeovers, and other security threats.
5. AML compliance: Screening transactions for money laundering risk and filing reports with relevant authorities as required by applicable law.
6. Responsible gaming: Monitoring usage patterns to identify signs of problem gambling and triggering interventions where necessary (e.g., automatic session limits or support outreach).
7. Customer support: Responding to queries, resolving disputes, and managing complaints through live chat and email.
8. Product improvement: Analyzing aggregated usage data to improve game selection, user interface design, and overall platform performance.
9. Marketing (with consent): Sending personalized promotional offers by email or platform notification where you have opted in. You may opt out at any time via Account Settings or by contacting support.

olx69 does not sell, rent, or trade your Personal Data to any third party for commercial purposes. Data is shared with third parties only in the following limited circumstances:

• Payment processors: Your financial data is shared with payment service providers facilitating transactions via BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja. These providers are contractually bound to process your data solely for payment purposes.
• KYC and AML providers: Identity documents and screening data are shared with accredited verification service providers to fulfil our KYC obligations. These providers operate under strict data processing agreements.
• Game studio providers: Limited technical data (e.g., session tokens, bet history relevant to a specific game) may be shared with studio providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft to facilitate game delivery and dispute resolution.
• IT and infrastructure providers: Cloud hosting, content delivery, and security monitoring partners who process data on olx69's behalf under appropriate data processing agreements.
• Legal and regulatory bodies: Where required by law, court order, or regulatory directive, olx69 may disclose Personal Data to law enforcement agencies, financial intelligence units, or other competent authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your Personal Data may be transferred to the acquiring entity, subject to the same protections as described in this Privacy Policy.

As an internationally operated platform serving Indonesian players, olx69 may transfer your Personal Data to servers or service providers located outside Indonesia. Where such transfers occur, olx69 ensures that appropriate safeguards are in place, including:

• Standard contractual clauses or equivalent mechanisms with the receiving entity.
• Transfer only to jurisdictions that maintain adequate data protection standards recognized internationally.
• Encryption of data in transit using TLS 1.3 or equivalent protocols.

You may request details of the specific safeguards applied to any international transfer of your data by contacting our Data Protection Officer at the address set out in Section 14.

olx69 retains your Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

When retention periods expire, data is securely deleted or anonymized so that it can no longer be linked to any individual.

The olx69 Platform uses cookies and similar tracking technologies to deliver a functional, secure, and personalized experience. The categories of cookies deployed are as follows:

• Strictly necessary cookies: Required for core Platform functionality, including session authentication, bet placement, and account security. These cannot be disabled without breaking the service.
• Performance and analytics cookies: Collect aggregated, anonymized data about how Members navigate the Platform, which pages load slowly, and where errors occur. Used exclusively for improving Platform performance.
• Functionality cookies: Remember your preferences — such as preferred language, last-visited game category, and responsible gaming settings — so you do not need to re-enter them each session.
• Marketing cookies: Used only where you have consented, to serve relevant promotional content on the Platform. These cookies do not track your activity across other websites.

You may manage cookie preferences through your browser settings at any time. Disabling non-essential cookies will not affect your ability to place bets or access your Account, but may reduce personalization features.

As a Member whose Personal Data is processed by olx69, you hold the following rights with respect to your information. To exercise any of these rights, contact our Data Protection Officer as described in Section 14. We will respond within 30 days of receiving a verified request.

olx69 implements a layered security architecture to protect your Personal Data from unauthorized access, accidental loss, alteration, or disclosure. Key measures in place include:

• Encryption in transit: All data exchanged between your browser and our servers is encrypted using TLS 1.3. The Platform is accessible exclusively over HTTPS.
• Encryption at rest: Sensitive data fields — including identity documents, payment details, and account credentials — are stored using AES-256 encryption.
• Access controls: Internal access to Member Personal Data is restricted on a strict need-to-know basis. Staff with access to sensitive data undergo background checks and mandatory data protection training.
• Payment tokenization: Raw banking credentials are never stored on olx69 servers. All payment transactions are handled through PCI-DSS compliant payment processors using tokenization.
• Intrusion detection: The Platform is monitored 24/7 by automated intrusion detection systems, with human security review of flagged incidents.
• Penetration testing: The Platform undergoes scheduled external security audits and penetration testing by independent cybersecurity firms.

Despite these measures, no internet-based system can guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights and freedoms, olx69 will notify affected Members within 72 hours of becoming aware of the breach, to the extent practicable.

The olx69 Platform is strictly prohibited to persons under the age of 21. We do not knowingly collect Personal Data from individuals under 21 years of age. Age verification is a mandatory step in the KYC process for all Members prior to their first withdrawal.

If olx69 discovers — whether through KYC review, a third-party report, or any other means — that a Member is under 21, the Account will be closed immediately, all Bonus Funds forfeited, and any real-money balance returned to the original deposit channel following identity confirmation of the rightful account holder.

If you are a parent or guardian and believe that your minor child has registered on the Platform, please contact our support team at [email protected] immediately. We will take urgent action to close the Account and return any funds.

olx69 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. The version number and effective date at the top of this page will be updated accordingly.

Where changes are material — meaning they significantly affect how we handle your data or reduce your rights — we will notify you by email to your registered address at least 14 days before the changes take effect. For non-material clarifications or structural amendments, the updated policy will take effect on the date published.

Continued use of the Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the changes. If you disagree with a material change, you may close your Account before the new policy takes effect by contacting our support team.

For any privacy-related queries, data subject access requests, complaints, or correspondence regarding this Privacy Policy, please contact the olx69 Data Protection Officer through the following channels:

If you are not satisfied with olx69's response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in the jurisdiction governing this policy.